Blizzard steps in to help stranded GAME customers

Leigh Harris
Blizzard steps in to help stranded GAME customers

With Diablo III launching today, Blizzard has offered a rebate scheme to refund anyone who had a copy go astray at GAME Australia.

A statement by a Blizzard community manager on the site forums reads: "We're aware that some Australian GAME customers have been left out in the cold on what should be the hottest night of the year -- the launch of Diablo III. To help with this situation and get these players into the game as soon as possible, we've put the following process in place."

Any cusomters who have a valid pre-order receipt from GAME Australia dated prior to 15th May can take the following steps to ensure reimbursement:

 

  1. Purchase the digital version of Diablo III from http://www.diablo3.com now or anytime before May 21, 2012.
  2. Download and start playing when the servers go live!
  3. Submit your GAME Australia preorder/prepurchase receipt to us before June 30, 2012.
  4. Receive a credit from Blizzard, for the amount you paid in advance to GAME Australia for Diablo III. This credit will be applied to the payment method used for the digital purchase.

 

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Tags: GAME , Retail , blizzard , Publishers , digital downloads , diablo iii , customer service , GAME Australia

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